Shipping Information
Learn about our shipping options, delivery times, and policies.
Shipping Options
Standard Shipping
3-5 business days
KES 500
Free on orders over KES 5,000
Express Shipping
1-2 business days
KES 1,200
Available for most locations
Delivery Areas
We currently ship to the following areas in Kenya:
- Nairobi (All areas)
- Mombasa
- Kisumu
- Nakuru
- Eldoret
- Thika
- Other major towns (contact us for availability)
Order Processing
Orders are typically processed within 24 hours of placement. You will receive an email confirmation with tracking information once your order ships.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can also track your order status in your account dashboard.
Delivery Times
Estimated Delivery Times
Nairobi
Standard: 1-2 days | Express: Same day
Other Major Cities
Standard: 3-5 days | Express: 1-2 days
Shipping Restrictions
Some items may have shipping restrictions due to their nature or size:
- Fragile items may require special handling
- Large items may have additional shipping fees
- Some beauty products may have temperature restrictions
- International shipping is not currently available
Contact Information
For shipping-related questions, please contact us:
Email: shipping@zaynsbeauty.com
Phone: +254 700 123 456
Hours: Monday - Friday, 9:00 AM - 8:00 PM
Note: Delivery times may be affected by holidays, weather conditions, or other factors beyond our control. We'll keep you updated on any delays.